If you have purchased a domain from GoDaddy and are experiencing issues accessing the website without the "www" prefix, there could be a few potential reasons why this might be happening:
- DNS settings: GoDaddy provides a DNS management interface that allows you to configure DNS records for your domain. It is possible that the DNS settings for your domain are not configured correctly, which could prevent the website from working without the "www" prefix. You may need to add or modify DNS records to include both versions of the domain (with and without "www").
- Web hosting configuration: If your website is hosted on a separate web hosting provider, the web server may be configured to only respond to requests that include the "www" prefix. You may need to adjust your web hosting configuration to include both versions of the domain.
- SSL certificate: If your website uses SSL, it is possible that the SSL certificate is only valid for the "www" version of the domain. In this case, users may see a security warning when attempting to access the website without the "www" prefix. You may need to obtain a new SSL certificate that includes both versions of the domain.
To resolve these issues, you may need to update your DNS settings, adjust your web hosting configuration, or obtain a new SSL certificate. If you are not comfortable making these changes yourself, you may want to contact GoDaddy's customer support team for assistance.
